Limited Warranty Statement

KsenosGen provides a limited warranty for its products in accordance with the following conditions.

Warranty Coverage

The limited warranty covers manufacturing defects in materials and workmanship under normal use and maintenance.

Warranty Period

The standard warranty period begins from the date of purchase or installation and may vary depending on the product model.

Specific warranty terms may be provided with each product.

Warranty Limitations

This warranty does not cover:

• Damage caused by improper installation
• Misuse or neglect
• Unauthorized modifications
• Failure to follow operating instructions
• Damage caused by external factors such as accidents, power surges, or environmental conditions

Service and Support

If a defect covered by this warranty occurs during the warranty period, KsenosGen will repair or replace the defective component at its discretion.

Limitation of Liability

KsenosGen is not responsible for indirect, incidental, or consequential damages resulting from the use of its products.

Warranty Claims

To submit a warranty claim, please contact our support team and provide:

• Proof of purchase
• Product model
• Description of the issue

Our team will guide you through the warranty service process.